Terms & Conditions

BOOKING lead time

We take reservations for lunch, dinner and accommodation 6 months in advance of the month we are in. Private dining room bookings are accepted up to 12 months in advance.

room bookings

Please note that we are unable to accept any bedroom reservation without an accompanying restaurant booking. A room reservation automatically guarantees a table reservation.

room Deposit 

All bedrooms are confirmed by a deposit of £150.00 per room per night. 

Room Cancellation 

Bedroom reservations cancelled less than 7 days prior to the arrival date will be liable for the full room rate for one night.

Restaurant deposit and Cancellation 

Lunch for 1 – 5 people
Card details required to guarantee the table.
£60 per person charged if less than 48 hours notice of cancellation or a no show.

Dinner for 1 – 5 people
Card details required to guarantee the table.
£100 per person charged if less than 48 hours notice of cancellation or a no show.

Lunch for 6 - 10 people
Deposit of £60 per person refundable on 3 days’ notice of cancellation.
Non-refundable in the event of a no-show.

Dinner for 6 - 10 people
Deposit of £100 per person refundable on 3 days’ notice of cancellation.
Non-refundable in the event of a no-show.

private dining room deposit and Cancellation 

Lunch or Dinner for 6 - 16
Deposit of £100 per person refundable on 3 days’ notice of cancellation.
Non-refundable in the event of a no-show.

pre-selected menu

We ask parties for 8 or more guests (either in our main restaurant or private dining room) to select one set menu for the whole table in advance. This choice will be served to the entire table. We will, of course, cater for anyone with special dietary requirements

ALLERGies & dietary information

In advance of your visit, please notify us of any dietary allergies or intolerances.  All the dishes are prepared “a la minute” therefore your Maitre d’ will discuss any modifications with you on the day.  Your safety and enjoyment are our top priority, however we cannot guarantee against cross-contamination, since we have one kitchen only.

Photography

Guests are kindly advised that, if you wish to take a discreet photo please refrain from using any flash and kindly respect the privacy of others.

Mobile phones

The use of mobile phones should be restricted in the dining room.

DRESS CODE

Our restaurant dress code is “elegantly smart”.  We do not require gentlemen to wear jacket and tie but please note that long trousers for gentlemen are compulsory.  We do not permit sportswear in the restaurant or on the terrace by the river.  Entry to the restaurant is entirely at the management’s discretion if this customary guidance is not embraced.

children

Our restaurant is not suitable for children under the age of 9 years old

Pets and Guide Dogs

Animals are not accepted unless assisting guests with disabilities

disability

The restaurant is accessible for wheelchair users, but our toilet facilities are not accessible for wheelchair dependants