The Waterside Inn is currently closed due to the national COVID-19 lockdown and will not be opening before Wednesday 19th May. The official reopening date will be formally confirmed in April. We are accepting new bookings. If you wish to reserve lunch, dinner or dinner with a room from 19th May onwards up to the end of October 2021 please use the Reservations link at the top of this website. Our online shop can only fulfil orders for gift vouchers at this time. Keep Safe.

Returns Policy

You may return any item within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can only ship to addresses within the U.K.

We only use Royal Mail to deliver any item.  All items are sent via the Royal Mail Signed For service.

Please also note that the shipping rates for the items we sell are weight-based. The weight of any such item can be found on its detail page.  If you order multiple items you will be charged the shipping cost of each item.

Request a Reservation

Send us your requirements and we’ll be in touch to confirm your booking. The Waterside Inn is not suitable for babes in arms and children younger than 9 years of age.

Phone

+44 (0)1628 620 691

Email

reservations@waterside-inn.co.uk

Address

The Waterside Inn, Ferry Road, Bray, Berkshire, SL6 2AT, U.K.