Terms & Conditions

BOOKING

We take reservations for lunch and dinner in the restaurant 3 months in advance of the month we are in and for overnight accommodation 6 months in advance. Private dining room bookings are accepted up to 12 months in advance.  

Deposit 

All bedrooms are confirmed by a deposit of £150.00 per room per night. Restaurant and private dining room bookings for 8 or more guests are confirmed by a deposit of £60.00 per person.

Room Cancellation 

Bedroom reservations cancelled less than 7 days prior to the arrival date will be liable for the full room rate for one night.

Restaurant and Private Dining Room Cancellation 

Reservations for 8 or more guests in the main restaurant or private dining room that are cancelled less than 3 days prior to the date of their booking will loose the deposit.

ALLERGENS

The team at The Waterside Inn have always taken food safety very seriously and particularly so when it concerns allergens in food.  In fact we have informally been supplying full allergen information to our restaurant guests for many years and are now pleased to do so under the formal structure of the new rules.  It has always seemed right to us for our industry to supply this important information on the food we serve to our guests.  We are often not the greatest fans of the Brussels bureaucracy but for once regulations derived from Europe receive our full approval and we look forward to continuing to serve our guests fabulous food with both style and safety.

Photography

Guests are allowed to take photos and videos for personal use inside the private dining room, gardens and on the terrace.  To protect the privacy of guests and to ensure a more pleasurable dining experience, photography, videos or images are not allowed to be taken in the lounges, bar or restaurant dining-room.

smoking

In line with legislation passed in 2007 the Waterside Inn is no-smoking in the restaurant, public rooms and bedrooms.

DRESS CODE

Our restaurant dress code is "elegantly smart".  We do not require gentlemen to wear jacket and tie but we do not permit jeans or sports wear.

children

Our restaurant is not suitable for children under the age of 9 years old

Pets and Guide Dogs

Animals are not accepted unless assisting guests with disabilities